ERP and Enterprise Application Integration
APower has significant expertise with new and incremental enterprise web applications across multiple technologies. Selective experience includes complete software development.

APower's experience encompasses commercially available databases such as Oracle, SQL Server and DB2. We have developed applications which integrate to databases using Java, J2EE, dotNet, C, C++, Perl and Python.

Because of APower's extensive technological experience, we are often engaged to perform rapid software prototypes to communicate a vision of a new platform or tool. Our extensive experience gives us access to multiple technologies including:

• PDF - APower has developed a PDF tool which can generate database driven PDF documents on the fly. The tool supports multiple fonts, automatic table generation, all image types as well as compression. The tool has been used across multiple enterprise engagements.
• Communication tools - APower has developed a customizable live agent CRM technology to support communications between companies and their clients. The tool has been used customized for multiple engagements.
• Import/Export - Our data mining experience has yielded a number of technologies for the rapid import/export of data from disparate sources.
• Drill Down, Reporting - APower has developed a deep, rich set of drillable reporting capabilities which are used for data presentation and navigation.
• Graphing tools - APower has developed multiple graphing components to rapidly render high-quality graphs for enterprise dashboard applications. APower also has significant experience in customizing JFree for use in enterprise Java applications.

Each of these toolsets can be rapidly customized and integrated to yield a fast, cost-effective solution which is simply out of the reach of other developers.

Business Process Management
APower Solutions provides process management solutions via a corporate knowledge store providing a rapidly customizable framework to capture, analyze, improve and monitor business processes and knowledge within or across the organization. The knowledge store provides significant value to organizations who desire an:

• Access portal to business process information down to the detail work steps in a very structured organization-centric format, which is web-based
• Invaluable device for training new employees or temporary employees shortening their learning curves and reducing the time expended supervising their first weeks on the job
• Ideal tool for use by process improvement teams (six-sigma, TQM, ISO 9000, etc.) as they document their business processes down to the work step level of detail yielding a more substantive and detailed work product than the traditional process map
• Interactive enabler for collaboration between the personnel in the cubicles doing the work who have the ideas for change and the process improvement team organization
• Efficient and effective repository of knowledge available on-demand in situations with high employee turnover from either business

The knowledge store features:

• detailed templates for management and capture of process information
• detailed audit features to ensure consistency, accuracy, and completeness of processes, activities, procedures and work steps
• audit reports in excel, pdf or web format
• user definable project templates providing detailed management and specification of process capture
• human resources integration with position-to-procedure assignments
• issue management with disposition status
• integration with standard formats including visio, excel and pdf
• an open architecture allowing the integration of any process mapping tool
• a structured hierarchy providing file-explorer style navigation of business processes
• clone and move features for rapid input and process reorganization
• a comprehensive document and process map search engine
• an intranet, extranet or internet based deployment

The knowlege store provides a corporate user view which integrates select business metrics from existing ERP systems to facilitate process measurement and optimization.

Customer Relationship Management

APower provides CRM consulting services which integrate existing tools or create custom technologies to optimize customer interaction. APower has developed a live help agent which allows companies to set up private-label web help desks. The live agent technology can be customized and integrated with data-mining applications to improve the efficiency of the customer interaction and improve the understanding of customer needs.

Supply Chain Management
APower provides supply chain services through two fully developed technologies, Inventory and Cargo Management Inventory managers, product managers and purchasing personnel can easily and immediately get to the critical information they need to successfully manage the demand and supply flow of product that results in inventory. This information is typically difficult to obtain because of disparate systems, complex supply chains and dispersed inventory information even within the four walls of one company location. With access to this information personnel can reduce inventory expenditures, reduce storage costs, reduce lost sales, and improve inventory performance.

Inventory Management enables procurement professionals through the immediate access to demand, supply and inventory information, all over time to have the right inventory, in the right place, at the right time, and with the right performance levels. Views into this information are available from the very top level summarized views down to the comprehensive item level of detail. All of the demand, supply and inventory information is accessible with the point and a click of a mouse. Users do not have to write and remember long and complex database queries. Procurement professionals become nimble and proactive.

With Cargo Tracking, members of the supply chain have instant access to information on the movement of shipments from their point of origin to the receiving dock. The power and uniqueness of Cargo Tracking is in the depth of visibility it provides into the contents of containers or trailers. This view goes beyond the container number or pro number, past the number of cartons associated with a particular bill of lading, down and into the details of the purchase orders and to the individual line items of the purchase orders in the shipment. This detail view provides the information critical to customer service, purchasing and receiving dock personnel. In addition to this depth of visibility, Cargo Tracking enables supply chain personnel to link invoice data for freight costs to individual shipments. All of this information access is available with the point and a click of a mouse.

Cargo Tracking provides the critical information necessary to improve customer service, reduce transportation costs and lower receiving costs. This is accomplished through Cargo Tracking’s web-based features. The information on shipment movements, which is typically locked away in the desktop of the traffic manager, is shared across the company and available to all supply chain personnel. Customer service personnel now have visibility to the latest shipment status so as to tremendously increase the accuracy of their product availability estimates for customers. This information also allows customer service personnel the visibility they need to continually apprize customers of changes in availability promise dates.

The inventory and cargo tracking solutions can be fully customized to meet your needs.